Help & FAQ
Common questions about the gated, depth-first Ontolize model.
How does Ontolize work?+
Ontolize is a structured model of your real life. On desktop you build real substance across People, Taste, Momentum, and Memory. On mobile you activate that depth in real time through Now: log a moment, attach the people involved, attach the momentum it belongs to, see shared context, and compare with someone you are already with.
What does "Ontolize" mean?+
The name comes from ontology, the study of being. Ontolize is an attempt to make a real life more legible: what shapes you, what your relationships actually are, and what your life is moving toward.
Why is access gated?+
The gate is intentional while the product is still forming. Ontolize works best when early users are thoughtful, aligned with the ethos, and willing to build real depth instead of treating it like a casual feed.
Why does desktop ask more of me?+
Desktop is where you build the substance of the profile. Taste, Memory, Momentum, and People are what make later overlap, shared context, and compare actually mean something. The point is not completion for its own sake. The point is to build enough real structure that the product becomes useful in life.
What is mobile for?+
Mobile is the activation layer. It is where you log Now, attach people and momentum, see recent shared context, and compare with someone in person. It should feel alive because your desktop-built depth is finally doing work.
What is Compare?+
Compare is an explicit, consent-based way to see the strongest overlap between two people who are already together. It is meant to make built depth socially legible in public, not to turn Ontolize into passive discovery.
Is my data private?+
Yes. You control visibility at the field and surface level. Ontolize is designed so private structure can still improve your model without turning your profile into a broadcast feed. See our Privacy Policy for details.
How do I delete my account?+
Go to the You surface, open Settings, and scroll to "Delete Account." This permanently removes all your data, including moments, memories, people context, and profile structure. You can also export your data before deleting.
I found a bug or have a suggestion.+
Tap the feedback button (bottom-right corner of the app) to send us a message directly. You can categorize it as a bug, feature request, or question. We read every submission.
Still have questions?
Email us at support@ontolize.com